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About

ABOUT US

impruvo is a boutique eBusiness Consulting Company which specializes in eBusiness Consulting & Recruitment, and represents selected eCommerce Technology Services.

We are the Consulting and Technology Partner for 58 companies around the world. Our eBusiness expertise and our recommendations around the latest technologies helps our clients achieve their goals.

Our offices are located in Athens (Greece) and Istanbul (Turkey).

About

IT'S EXPERIENCE, NOT JUST CONSULTING

Alexandros Rigas

Alexandros Rigas

CEO & FOUNDER

Problem-solving and results-driven E-Commerce Expert with extensive management experience in E-Business Development and large scale E-Commerce Operations including Logistics, Customer Support, Production and Sales. Indicative Success Stories:

  • 2010, co-founded brandsGalaxy.gr in Athens (Greece). Reached a 2M EUR yearly gross revenue with a with a 5-digit EUR investment before its 100% acquisition by the Antenna Group.
  • 2012, joined Naspers Ltd. (JSE:NPN) and served from different Executive positions at ricardo.ch in Zug (Switzerland), markafoni.com in Istanbul (Turkey) and enmoda.com in Istanbul (Turkey). Achieved a substantial 7-digit EUR yearly cost saving at markafoni.com by re-organizing departments and re-structuring business processes within Logistics, Customer Support and Production prior to leading enmoda.com to merge with markafoni.com.
  • 2014, founded impruvo. and became Consulting and Technology Partner for more than 58 companies in 11 countries.
Services

OUR SERVICES

eBusiness Consulting Main

One-to-one consulting sessions help you define your eCommerce strategy and achieve your ultimate goals.

  • Business Profitability Audit
  • Site Development & Digital Marketing
  • Partner Selection Digital Marketing Strategy
  • Conversion Rate Optimization
  • Search Engine Optimization
  • Operational Optimization
  • Digital Transformation
eBusiness Recruitment Main

We help you find, train and recruit the most suitable personnel for your eBusiness activities and needs.

  • Organizational Planning
  • eCommerce Skills Evaluation
  • eCommerce Training
  • Executive Search
  • Executive Assessment
eBusiness Services Main

We provide specialized services that help you optimize your eCommerce activities and maximize profits.

  • Performance Based Remarketing
  • Conversion Rate Optimization
  • Search Bar On-Site Optimization
  • Recommendation Engine
  • Competition Price Tracking Solution
Services

OUR TECHNOLOGY PARTNERS

RTB House

RTB HOUSE

Personalized Dynamic Re-marketing powered by Deep Learning Technology. Ultra-precise deep learning algorithms offer greater flexibility, smarter segmentation, outstanding ads, transparent targeting and among else performance based payment models.

Visit RTB House
Searchnode

SEARCHNODE

State of the art eCommerce Search Technology in easy-to-setup and cost effective way. Natural and multi language search, artificial intelligence interpretation, autocomplete, spellcheck, contextual filters leading to increase of clicks and conversions.

Visit SearchNode
bitREC

bitREC

Personalization Software for ultimate engagement of your customers. Recommendation Engine that boosts shopper engagement and drive larger baskets and Technology which offers personalized discounts to your online store visitors the moment they need that last nudge.

Visit bitREC
Prisync

Prisync

Competitor price tracking and monitoring software for all sizes of e‑commerce companies. Dynamic Reporting, Email Alerts and Instant Notifications which lead to boosting your sales and profit margin.

Visit Prisync

OUR WORK IN NUMBERS

2

OFFICES

We have offices in Athens (Greece) and Istanbul (Turkey).

11

COUNTRIES

Our services are being delivered to 11 countries across Europe.

58

CLIENTS

Our company has served 58 companies in various industries.

90

RETENTION RATE %

We want our clients to be satisfied with our services. We are proud for our retention rate.

Portfolio

TRUSTED BY GREAT COMPANIES

We have build up a large network of satisfied clients, located in the broader European area, including clients from various business sectors. Our aim is to build a model of long term co-operations and with a retention rate of 90% we believe that we are on the right way to achieve that.

trendyol.com

trendyol.com

trendyol.com

trendyol.com

Fashion

kupivip.ru

kupivip.ru

kupivip.ru

kupivip.ru

Fashion

modanisa.com

modanisa.com

modanisa.com

modanisa.com

Fashion

spartoo.com

spartoo.com

spartoo.com

spartoo.com

Fashion

intersport.gr

intersport.gr

intersport.gr

intersport.gr

Sports

cosmossport.gr

cosmossport.gr

cosmossport.gr

cosmossport.gr

Sports

zakcret.gr

zakcret.gr

zakcret.gr

zakcret.gr

Sports

celestino.gr

celestino.gr

celestino.gr

celestino.gr

Fashion

pinkwoman-fashion.com

pinkwoman-fashion.com

pinkwoman-fashion.com

pinkwoman-fashion.com

Fashion

bodytalk.com

bodytalk.com

bodytalk.com

bodytalk.com

Fashion

buldoza.gr

buldoza.gr

buldoza.gr

buldoza.gr

Fashion

sugarfreeshops.com

sugarfreeshops.com

sugarfreeshops.com

sugarfreeshops.com

Fashion

brands4all.com.gr

brands4all.com.gr

brands4all.com.gr

brands4all.com.gr

Fashion

laredoute.gr

laredoute.gr

laredoute.gr

laredoute.gr

Fashion

giannakazakou.gr

giannakazakou.gr

giannakazakou.gr

giannakazakou.gr

Fashion

myshoe.gr

myshoe.gr

myshoe.gr

myshoe.gr

Fashion

voi-noi.gr

voi-noi.gr

voi-noi.gr

voi-noi.gr

Fashion

ntynomai.gr

ntynomai.gr

ntynomai.gr

ntynomai.gr

Fashion

e-table.gr

e-table.gr

e-table.gr

e-table.gr

Food

caremarket.gr

caremarket.gr

caremarket.gr

caremarket.gr

Grocery

doctorpharmacy.gr

doctorpharmacy.gr

doctorpharmacy.gr

doctorpharmacy.gr

Pharmacy

airtickets.gr

airtickets.gr

airtickets.gr

airtickets.gr

Travel

travelplanet24.com

travelplanet24.com

travelplanet24.com

travelplanet24.com

Travel

ekdromi.gr

ekdromi.gr

ekdromi.gr

ekdromi.gr

Travel
Portfolio

OUR INTERNATIONAL CLIENTELE

11 COUNTRIES

Our services are being delivered to 11 countries such as Greece, Turkey, Russia, Spain, Portugal, France, Poland, Slovenia, Czech Republic, Hungary & Denmark.

58 CLIENTS

We have served 58 companies in various industries such as fashion, electronics, pharmacy, grocery, travel, food, sports, telecommunications, watches & accessories.

impruvo International Clientele
We support companies
to become profitable.
Case Studies

ECOMMERCE SUCCESS STORIES

MARKETING

Provided performance based services for top tier company with existing large-scale order volume which led to an additional 30% incremental increase in conversions.

LOGISTICS

Optimized workflows of a 35.000 m2 warehouse area with a delivery capacity of 70.000 products/day which led to a 35% increase in Logistics Efficiency with same delivery capacity.

PRODUCTION PHOTOGRAPHY

Developed operational processes and introduced key performance indicators in Studio & Graphic Design departments which led to a 40% decrease in operational costs.

CUSTOMER SUPPORT

Introduced online chat, an IVR platform and a redesigned FAQ section which led to a 50% decrease in Customer Contact Rate and a significant monthly cost saving.

MARKETING

Provided performance based services for top tier company with existing large-scale order volume which led to an additional 30% incremental increase in conversions.

LOGISTICS

Optimized workflows of a 35.000 m2 warehouse area with a delivery capacity of 70.000 products/day which led to a 35% increase in Logistics Efficiency with same delivery capacity.

PRODUCTION PHOTOGRAPHY

Developed operational processes and introduced key performance indicators in Studio & Graphic Design departments which led to a 40% decrease in operational costs.

CUSTOMER SUPPORT

Introduced online chat, an IVR platform and a redesigned FAQ section which led to a 50% decrease in Customer Contact Rate and a significant monthly cost saving.

Case Studies
Testimonials

TESTIMONIALS

Here are recommendations of clients we work or worked with. They have witnessed the results of what one can expect when working with us.

Kerim Ture

modanisa.com

” We worked with impruvo for our warehouse re-arrangements and for planning future logistics related needs of Modanisa. Alex is a smart, hard working and open minded partner for us. He is providing flexible solutions fitting to different needs.

Kerim Ture

Founder & Managing Partner

Marilia Tombra

intersport.gr

” We are pleased to co-operate with impruvo as they provide an eCommerce solution which is one of the top performing channels both in terms of revenue and ROAS, while their knowledge as well as their expertise shared with our team is best in class.

Marilia Tombra

Regional Marketing Head

Philipp Brinkmann

travelplanet24.com & airtickets.gr

” The consulting services provided by Impruvo were an essential component of our e-commerce strategy and helped us to generate more sales by retargeting consumers.

Philipp Brinkmann

CEO

Aristoteles Papathanasiou

brands4all.com.gr

” impruvo combines automated technology with human expertise to deliver high performing retargeting strategies​. ​It boosted our sales & improved the ROI of our remarketing campaigns.

Aristoteles Papathanasiou

CEO

Panagiotis Chatziilias

bodytalk.com

” impruvo provided us in-depth analysis that we could easily incorporate into our digital marketing strategy and significantly improve our performance. We were able to identify opportunities and cooperate instantly which led to incremental revenues being today among the top performing channels.

Panagiotis Chatziilias

eCommerce & Digital Marketing Manager

Veysel Sanli

trendyol.com

” It was a pleasure working with impruvo on our large-scale operational improvement projects. We recognize the work was comprehensively designed and executed to a high quality standard and a consistent level of attention. Alexandros has drastically reduced costs within our business by improving the operational processes as well as the productivity key performance indicators. We would have no hesitation in recommending him to other businesses.

Veysel Sanli

Head of Operations

Sofia Georgoudi

spartoo.gr

” Working with impruvo has been a very positive surprise and fruitful experience for me. I collaborated effectively with people at all levels. Everyone is ready to help, in a flexible manner, to accomplish our goals. The CEO is very motivated and knows how to adapt to any situation, which brings positive results.

Sofia Georgoudi

eCommerce Manager

Labros Panousis

myshoe.gr

” At impruvo, they understand eCommerce deeply and their services are very valuable to most eShops.

Labros Panousis

eCommerce Director

Savvas Kalligeris

voi-noi.gr

” impruvo provided us high-quality services and we are happy to recommend them.

Savvas Kalligeris

eCommerce Director

Dimitris Kazakos

giannakazakou.gr

” It took impruvo just a few months to become one of our most valuable advertising partners. Highly professional, the team is always there to provide stellar support and suggest new ideas.

Dimitris Kazakos

Owner

Thanasis Paraskevopoulos

celestino.gr

” impruvo supported us with eCommerce solutions for performance based advertising which led to be one of the highest ROI and conversion volume channels at the same time, among the channels we use at Celestino.

Thanasis Paraskevopoulos

Digital Marketing Director

George Arfaras

e-table.gr

” impruvo has helped us reach the lowest CPA ever regarding Product Retargeting. Their advice about our remarketing efforts has been valuable.

George Arfaras

Co-CEO

sugarfreeshops.com

” We are always glad to work with impruvo because of the high quality services they provide, their interest in discussing ways to solve any problems that may occur and their ability to come up with the latest innovations.

Katerina Kestempeki & Marousso Karapostoli

eCommerce Team

Testimonials

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